I-RIDE Transportation | Senior Services of Southeastern Virginia

Who is this for?

I-RIDE provides transportation for:

Adults 60 years of age and older
Individuals with disabilities who are unable to use fixed-route transit
Residents of participating jurisdictions in Hampton Roads

What does it cost?

I-RIDE transit services are FREE for eligible riders (older adults 60+ and individuals with disabilities) for medical appointments, shopping, and essential community services across Southeastern Virginia.

Free Transit for Eligible Riders

Rides are provided free of charge for eligible participants. (Note: A nominal fee applies only for specialized adult day care transportation routes).

I-RIDE Fleet & Vehicles

Our modern fleet of demand-responsive vehicles includes wheelchair lifts and accessible ramps for passengers with mobility devices across Southeastern Virginia.

Demand-Responsive Transit

Wheelchair Lift Access

Veteran Medical Rides

Where is it available?

I-RIDE operates in:

How does it work?

Schedule rides in advance by calling the I-RIDE dispatch line
Tell us your pickup address, destination, and preferred pickup window
A driver arrives during your scheduled window and provides door-to-door service
Wheelchair accessible vehicles are available | please request when scheduling
Rides can be scheduled for medical appointments, shopping, senior centers, and more

I-RIDE Service Estimator & Scheduling Checker

Check ride availability and lead times across SSSEVA's 8 service jurisdictions:

Origin Jurisdiction:

Destination Type:

Ride Status: FREE for eligible riders 60+ | Recommended lead time: 3 business days | Wheelchair accessible van available.

How do I schedule a ride?

Call our I-RIDE dispatch line at 757-461-9481 at least 24 hours in advance of your requested ride time. Same-day scheduling may be available but cannot be guaranteed.

Scheduling Tips

For medical appointments, we recommend scheduling 1–2 days in advance. Call early in the day for the best availability. Have your pickup address and destination ready when you call.

Frequently Asked Questions

Can I bring an attendant or caregiver?

Yes. A personal care attendant may ride free of charge when traveling with an eligible participant. Please inform dispatch when scheduling.

How do I qualify for Medicaid transportation?

If you receive Medicaid benefits in Virginia, you may qualify for no-cost medical transportation through the Non-Emergency Medical Transportation (NEMT) program. Call us and we can help determine your eligibility.

What happens if my appointment runs late?

Please call dispatch as soon as you know your appointment is running late. We will do our best to accommodate your updated return time, though this cannot always be guaranteed for same-day changes.